FAQ
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The FAQ is organized into different categories. Either choose a category from below or search the FAQ for the answer to your question.

Articles

Are gambling sites allowed on your servers?
No. Gambling sites and software download is not allowed in our service. In principle, any...
Views: 614

Can I contact support 24/7?
We have very few who speak English. Even though you can contact us any time  unless there is a...
Views: 548

Can I host illegal content?
No illegal content can be hosted on our servers We wont, as an ordinary practice, monitor the...
Views: 495

Can I resell your VPS?
Yes you can but you have to contact us first. You will be responsible for any Illegal action of...
Views: 277

Do I have to pay for paypal fees too?
Not usually but it depends, If we require that you pay for paypal fees we will let you know in...
Views: 486

Do I need an Upfront Capital to resell your VPS?
No you don't
Views: 279

Do you accept international customers
As long as we are sure about the full identity of the customer such as  Name, Address, etc and...
Views: 523

Do you verify all my personal information when ordering?
Yes we do. You MUST provide us with your CORRECT information. We need to do this to prevent any...
Views: 505

How much discount will you give multiple VPS/VDS?
( For Resellers only. You must be verified by our company as a reseller. If you are not a...
Views: 344

Korean IP for services meant for Koreans
Warning : Using our services for bypassing Web restrictions in Korea by getting a Korean IP...
Views: 458

Refund of unused service
You can receive a refund of unused month how ever you need to let us know in advance. Example...
Views: 164

What documents do I need to provide ?
Before we approve your order we will need your identifications. You can send one of the below...
Views: 442

What is telephone verification?
We do not provide services to any anonymous clients, that is why we verify the phone number...
Views: 406

Why do you receive a setup fee?
Setup fee in web hosting  is a common practice in South Korea. Almost all big or small...
Views: 353

Why was my hosting application denied?
Applications can be denied for fake information, suspicious activity . Those who host their...
Views: 432

Will you support my clients?
No, you are responsible to support your client but we will be glad to help you . You can contact...
Views: 250