FAQ
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The FAQ is organized into different categories. Either choose a category from below or search the FAQ for the answer to your question.

Articles

Are proxy scripts allowed?
Proxy scripts are not allowed. No matter what the reasons might be. We don't want our clients...
Views: 334

Can I use your server as Proxy?
We do not allow any proxy set-ups or connections or any sort of activity through remote proxy...
Views: 330

Chat disconnection
Note: If during a chat session the operator stops responding, it may be because the connection...
Views: 405

Cyber crimes will be reported
The Korean National Police Agency has 6 major functions (public security, national...
Views: 83

Do you allow adult contents?
NO ! South Korea has a very strict rule and our company does not allow adult content. If we find...
Views: 243

Do you run special offers or offer discounts?
We sometimes run special offers - Follow us in Twitter, facebook and subscribe to our forum.
Views: 311

Does your Company have a SLA?
Yes we do. You can find our SLA information on the same page where our terms of servic is.
Views: 278

Emails being sent through the client area is not English
If you have problem regarding our client area and the email notifications are not in English it...
Views: 747

How to get a merchant account in Korea?
Getting a merchant account in any country can be difficult. In Korea it can take anything from...
Views: 266

How to pay for your services
Some of our services can be paid through paypal while others through our foreign exchange bank...
Views: 1374

How to report abuse of a Korean IP?
If there is any abuse simply contact us in any way you can and we will take care of the issue....
Views: 91

Korean IP for services meant for Koreans
Warning : Using our services for bypassing Web restrictions in Korea by getting a Korean IP...
Views: 458

My Question is not here!
We have worked hard on our Knowledgebase, FAQ and trouble shooting database to help you in many...
Views: 492

Paypal Subscription issue-The due date for my Order is not correct.
Our Dedicated or Virtual Private Servers' one month billing term is always 30 days . That means...
Views: 423

rDNS settings
If you need Reverse DNS settings  we will send you an application. We might require more...
Views: 304

Will you send me spam ? Do you have a privacy policy ?
No. We spend countless hours fighting with spam.. Our privacy policy can be found in the terms...
Views: 246