Articles

  I am already hosting with another company, what should I take into account before transferring to you?

The first consideration is ensuring that you have full "Authority" over your domain name. Some...

 Are there certain Scripts you do not allow on your servers?

If you are curious about a certain script , please let us have the details on how the script...

 Can I have POP3 email accounts on all my domains?

Yes you can. In some of our shared hosting we might limit the number of emails sent per hour.

 Can I host a friend’s site in one of my subdomains?

No. you are not allowed to do so. The purpose of subdomains is to organize the structure of...

 Can I install a gateway for credit card processing?

If you wish to use our shared hosting with a gateway for credit card processing. Selling online...

 Can I install CMS made easy?

Yes you can install CMS made easy. Depending on the plan you sign up you are free to install any...

 Can I install drupal in your hosting?

Yes installing drupal is not an issue at all. Depending on the plan you sign up you are free to...

 Can I install word press in your hosting?

Yes you can install word press. Please note you need to limit your resource usage and php memory...

 Can I install Zen cart on your shared hosting in Korea?

Yes you can install zen Cart but it you are going to use a gateway for credit card processing we...

 Can I mass email my users?

Yes and No. Like most web hosting companies in US we put a limitation on the number of emails...

 Can I use Bitcoin to pay for my bills?

Yes, We are one of the first web hosting companies in South Korea that accepted Bitcoin as a way...

 Can you help me with basic web design?

No we don't but you are free to ask in our community forum. Others might help you.

 Can your company help me with web design or other applications?

Any kind of Support for web design or related services in not included in our  Hosting packages....

 Disabling mod_security

If you discover a lot of errors, it’s most likely the result of something triggering a rule in...

 Do I need to have my website hosted in Korea?

It all depends on how serious you are in reaching Korean Market and it also depends on how large...

 Do you allow cronjobs?

Please read the page containing our host package. If it says cron job is enabled then yes we do....

 Do you charge additional fees for using the MySQL database?

No, you get a number of databases inluded with your account depending on which plan you choose

 Do you have Web Mail?

Yes.  We offer web-based email to our customers as part of your control panel. All in...

 Do you host Adult sites?

No. Pornographic content is in violation of our acceptable use policy and our service agreement....

 Do you host foreign domains?

Yes we host all types of sites: foreign and domestic.

 Do you offer cpanel?

Yes, Depending on the hosting plan you order we might offer cpanel too. If we offer cpanel on a...

 Do you offer fantastico?

Yes, If our hosting plan says that. We have servers with fantastico or other auto installers...

 Do you offer MySQL database access?

Yes we do as long as it is not a remote access. Like many hosting companies in US remote access...

 Do you offer Shell or SSH access?

In some of our plans we allow SSH access. Please lt us know in advance.

 Do you offer web based emails?

If in the hosting plan which you sign up it is mentioned .Yes you can have access to web based...

 Do you offer windows Shared Hosting?

If you do not see windows Shared Hosting in our plans you can still contact us.We want to cover...

 Do you provide SMTP?

Yes we do.

 Do you provide support in chat?

Yes and No. It depends. Most of the time only sales staff is availalbe in chat rooms. you can...

 DO you sell SSL certificates?

Yes we do. For this you need a dedicated IP too. If you think you will need SSL you must let us...

 Do you support third-level domains (subdomains)?

Yes We do

 Error message: Could not connect to the database

There can be several reasons for this message:     * You don't have a database system installed....

 has exceeded the max emails per hour ( ) allowed. Message discarded

Like all hosting companies in US we have a Max limit per hour for sending emails.Some hosting...

 How can I change my name server in Gabia control panel?

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 How Long will it take for my service to be available after payment?

Some  of our services are done automatically so as soon as the payment is received every...

 How much disk space will I need?

That depends on the type of web site you intend to design. All of your web pages will use space...

 How old is your company?

We operate under two domains: www.internetbrothers.co.kr and www.jafarnet.com. Just please go to...

 How secure is your hosting?

  We always do our best to secure our system from hacking, hardware failures ... All servers are...

 How to I Upload my site?

You can use a FTP software to do soWe highly recommend, instead of using your website editing...

 How to switch your host to us without any down time!

How to switch your host to us without  any down time. Follow these steps to ensure that your...

 How to use gmail interface with my email

 How to use google aps with your control panel?

 I get errors when I try to install a software

Please look at your errors. Please try to follow the instruction of your software vendor...

 I know some cheaper companies in Korea why should I choose your company?

1. We give you an English control panel to manage your site . (All of your control panels,...

 I occasionally send email to my list. What constitutes bulk spam email to you?

Any bulk mail sent that is unsolicited is considered spam and will endanger your account. We...

 I still see the old page even though I updated my site

Please Clear your browser Cache .  Read this http://jaf.kr/cache

 Is shared hosting right for my needs?

Because of the limited resources and economical price of a shared web hosting plan, it is often...

 MX Records with korean web hosting company control panel

Most Korean hosting companies do not give you a control panel to change MX record but we doTo...

 My CGI script was working fine, but now it says it can't find the path

It might be due to our ongoing system maintenance, we sometimes add new NetApp filer devices As a...

 Phishing website or illegal contents

Our team will monitor your website periodically. If we find phishing or illegal contents we...

 Please tell me more about your customer support. Is it email only?

  We have a ticketed support desk where support requests can be logged and time stamped which is...

 What are the file size limits for storage and for e-mail?

It is limited by the space and transfer of the account unless the plan you order has different...

 What are your backup procedures like?

We have nightly backups to second hard drive in each server. Although we attempt to make sure...

 What happens if I go over the data transfer limit on my account?

You will be asked to upgrade to a higher plan if available that allows more transfer. You can...

 What happens when I use up all my disk space?

You wont be able to upload more files into your space. you need to contact our billing department...

 What if I am unhappy with my purchase?

We are more than happy to discuss any difficulties that you are having, if you feel after this...

 What if I have a problem configuring a software in your hosting

Our Web servers support almost all popular softwares as long as they have been made suitable for...

 What is a domain pointer?

A domain pointer is an option to allow you have one web site redirect to another. Most hosting...

 What is addon domain in your hosting plan?

An addon domain in our hosting packages is a fully functional domain You can create it from...

 What is telephone verification?

We do not provide services to any anonymous clients, that is why we verify the phone number...

 What is the perl path?

 What is web hosting?

 What kind of technical support do you NOT provide?

We do not provide any technical support relating to HTML syntax, any 3rd party software, php...

 What makes your company the one I should host with?

Above all else, we value customer service. In the automated and internet age, we've become...

 What types of shared hosting are available?

Although many different types of shared hosting are available, UNIX/Linux and Windows hosting...

 where can I learn about your English control panel?

We have put together some cpanel tutorials here It might be different from the template you use...

 Where to learn about your cpanel hosting in Korea?

Cpanel is a popular web hosting control panel. if you search in Google there are hundreds of...

 Why can my friend see my Web site and I can't? Why can't I see my Web site yet?

During the replication process your newly registered or transferred domain is being updated by...

 Why did I receive a phone Call from your company?

You receive a phone call from our company. Before your set up or even during your services with...

 Why is my script returning 500 error?

1. Does your account include CGI accessibility?2. If you edited path variables in the script, are...

 Why should I use a hosting in Korea?

If your visitors are located in Korea or nearby countries for example Japan, Or you want to...

 Why you do not teach me how to use my control panel?

We will be glad to help you in any way but this is not a responsibility of a hosting company to...

 Will I have 24 hour, 7 day a week access to update my Web site?

Yes. We provide you with unlimited access to update and make changes to your Web site via FTP...

 Will my control panel in korea be in Korean?

Well . In Korea you can hardly find any hosting company providing control panel as they do in US....

 Will my hosting IP be in Korea?

Yes. Your site will be hosted in Korea Data center with Korean IP and all support will be in...

 Will you install my programs and scripts for me?

No. This is not the responsibility of a hosting company but if you need help please use our forum...

 Will you place ads on my site?

We will NOT place ads on your site. That is one of the many advantages of having a paid host.

 Will you transfer my old host to your host for free?

Yes and No it depends on how complicated your website is and what kind of control panel your old...

 Will your Hosting be OK for Joomla CMS?

Yes in our hosting enviornment you can install and use Joomla. Please note a shared hosing has...